General booking conditions

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General booking conditions


This document aims to regulate the General conditions of reservation services reserve on-line MAVITEL 2000 S.L. (hereinafter “Hotel Mediterraneo“) with NIF B-53588927, with registered office in Av. Dr. Severo Ochoa 16, 03503 Benidorm (Alicante – Spain), tel. + 34 96 688 93 53. The terms “You” and “User” are used here to refer to all individuals who for any reason access (hereinafter the website) or use the services provided on the portal.

Use of these services will result in full and unreserved acceptance, and the validity of each and every one of the General conditions of contract contained in the latest updated version of these general conditions.

As a customer, you declare to be of age and have legal capacity to bind by the present general conditions of contract to hire Hotel Mediterraneo services.

Hotel Mediterraneo informs that the procedures for the provision of the services offered are those described in the present general contract conditions as well as those of other specific showing on the screen during navigation, so you declare to know and accept such procedures as necessary to hire the services offered on the website.

Online reservation services

Online reservation: the online reservation services are intended to reserve a room in Hotel Mediterraneo. Use of these services will result in full and unreserved acceptance, and the validity of each general conditions contained in the latest updated version of these conditions generals.

Contract procedure: using the service you will receive an email confirmation that will include your pager number of the reservation. This E-mail serves as proof of your reservation and confirmation of the acceptance.

For cancellations made 48 hours before arrival, no cancellation fee will apply. For cancellations made within 48 hours prior to arrival or no-show at the hotel on arrival, the amount of the 1st night will be charged, and your booking will be cancelled. Price per room and night: Prices reflected on our website include VAT.In case of departure before the reserved date, the entire stay will be charged, except force majeure. To CANCEL or MODIFY a reservation, our Reservations team will assist you in a personalized way by contacting the hotel directly by phone and SENDING AN EMAIL - (MANDATORY)

Prices per room per night: The prices shown on our website include VAT.

Best Price Guarantee

Once your reservation is completed on our Website ,if you find a lower price for the same dates, board and conditions, if you let us know during the 24 hours after making your reservation, once checked, we will pay the difference. This is the best guarantee for all users of to have the best rates.

Use of services

The user agrees to use way according to the law, moral, good customs and public order, as well as provisions of these general conditions of recruitment services.

Variability of the system

Hotel Mediterraneo may, for greater agility and benefit of the users, modify unilaterally, at any time and without prior notice, services, or technical and operational conditions and use of the services, through the publication of such changes on this website so that can be known and again accepted by customers. Similarly, users, in order to improve service and establish an optimal level of quality, Hotel Mediterraneo, ultimately may suggest those modifications that they deem useful, by contacting the page makers on reservas AT E-mail address.

Protection of personal data of users from Hotel Mediterraneo

Pursuant to article 5 of law 15/1999, of 13th December, of protection of personal data (hereinafter “LOPD”), Hotel Mediterraneo informs of that character data staff that has been given to us by filling in any form of electronic record that appears on our website, as well as those data accessed as a result of their navigation, consultation, application or recruitment of any service or product, or any transaction or operation performed on the website of Hotel Mediterraneo, Hotel Mediterraneo will be collected in a file whose responsible is Hotel Mediterraneo, in whose registered office (in Av. Dr. Severo Ochoa 16, 03503 Benidorm (Alicante – Spain)) may exercise their right of access, rectification, cancellation and opposition to the processing of their personal data, in the terms and conditions laid down in the own LOPD.

In General, you provide personal data will be used to meet requests for information, as well as inform you about new activities, products and services of Hotel Mediterraneo.

The consent for the communication of personal data is revocable at any time, but will not have retroactive effect. If you complete your data in the form has expressed its willingness to receive information via email, also consents to refer you commercial communications by electronic means as required by the law of services of the information society and electronic commerce. On the assumption that provide us with third parties, pursuant to article 5.4 personal data. LOPD, declares having informed prior to such persons of the content of the information provided, the source thereof, of the existence and purpose of the file which contain your data, the recipients of such information, the possibility to exercise their rights of access, rectification, cancellation or opposition, as well as identification data Hotel Mediterraneo, in the terms and conditions here laid down. Hotel Mediterraneo undertakes to treat as absolutely confidential personal data using them exclusively for the stated purposes.

Hotel Mediterraneo informs you that you have implemented technical and organizational security measures necessary to ensure the security of your personal data and to avoid their alteration, loss, treatment or unauthorized access, taking into account the State of technology, the nature of the data stored and the risks they are exposed, as derived from human action or the physical or natural environment. All in accordance with article 9 LOPD and in Royal Decree 994/1999 of 11 June approving the regulation of security measures for automated files containing personal data.

Right of amendment of the terms and/or conditions of recruitment

Hotel Mediterraneo reserves the right to modify unilaterally and without notice, either end contained in these terms and conditions recruitment, in the manner it deems appropriate, inform users of changes on the website, so that they can be known and again accepted by users. and acceptance of rules of use

The user is aware that the use of reserve services on-line, implies full acceptance without reservations of each of the members of the standards of use of the website, in the version published by Hotel Mediterraneo at the same time that user hire service clauses. These rules of use complete these general conditions in all things that they do not conflict. Therefore, the user must be aware of the importance of consulting this page, standards prior to access and/or use of this service.

Applicable law and competent jurisdiction

These conditions shall be governed by Spanish law, which shall apply in no provisions of these conditions regarding interpretation, validity and execution. Hotel Mediterraneo and the user, expressly waiving any other jurisdiction, are submitted to the courts and tribunals of Benidorm for any controversy which may arise from the provision of services subject to these terms and conditions. In the event customer is domiciled abroad, Hotel Mediterraneo and the user are subject, expressly to any other jurisdiction, the courts and tribunals of the city of Benidorm, Alicante (Spain).


Hotel Mediterraneo Benidorm will adopt all the Covid 19 obligations and regulations imposed by the national, regional and local authorities.